Donor Assistant

The role

Animal charity Pet Blood Bank UK is recruiting for the position of Donor Assistants within Taunton, Bristol, Winchester, M4 corridor between Swindon to High Wycombe and up to south Oxfordshire.

Your role will involve a variety of tasks working alongside the supervising veterinary surgeon, veterinary nurse and host venue staff. The Donor Assistant role is key to ensuring a positive experience for all donors and their owners, engaging, and building a rapport with owners is an essential part of ensuring an all-round positive donation session experience.

Background

Launched in 2007, Pet Blood Bank UK is the only charity that provides a blood bank service for all vets across the UK. As part of our charitable remit, our aim is to advance animal health and welfare and to relieve suffering by providing quick and convenient access to blood. Every unit of blood helps save up to four other lives, saving thousands of lives every year.

Our values

Caring. Pioneering. Real. These are the values Pet Blood Bank UK is built upon. Our values bind us together as a charity and guide everything we do. We expect every team member to know, understand and embody our values, helping to build our reputation as a pioneering, caring and practical charity. Read more about our values.

What you’ll do

  • Liaise with the host venue staff, Pet Blood Bank Collection Team and Donor Owners.
  • Assist the veterinary surgeon and veterinary nurses in the handling and suitable restraint of blood donors during both the pre-screening and blood collection process.
  • Set up, pack away and maintain our collection kit to ensure it is kept in good condition and ready for use by the team
  • Monitor and observe canine blood donors including taking and reporting of vital signs.
  • Assist with completion of paperwork and donation day records.
  • Provide a welcoming and inclusive environment for donors and their owners, ensuring clear communication regarding the post donation care of our donors.
  • Support on session training of new team members

What we need

Proactive, people orientated person with great communication skills and who believes that customer service/client care is important.  You must be confident handling a variety of large breed dogs and keen to learn new processes.  

Attention to detail is important along with a can-do attitude.  This role is suited to someone with or studying towards an animal care/science qualification.

We’re looking for someone who is:

  • Confident handling a variety of large breed dogs
  • Organised and enthusiastic with a good attention to detail
  • Full UK driving licence and access to own transport

What’s in it for you

In return, we offer full training, hourly rate of pay and a great team working environment.

Further details

This is not a full time position and our regional collection teams work on a bank basis, booking to work sessions within their area when hosted. We hold approximately 4 sessions a month in the south west all currently on weekend days, we are looking for new team members who can commit to a minimum of one session a month, more is always welcome and there are often opportunities to cover at sessions in other regions. The majority of our regional team members work with us alongside their other full or part time positions.

For more information or to request a full job description, please email caroline.peacock@petbloodbankuk.org.

Before applying, please read our Guidance for Candidates. To apply, please complete our application form and email it to HR@petbloodbankuk.org

Apply now