Due to the current coronavirus outbreak, all orders for overnight delivery must be received by 3pm.
If you need blood products urgently, please call us on 01509 232 222
Non-urgent orders can be placed via our website or by using our order form
When time is of the essence, we appreciate that waiting for a delivery from us can sometimes be too long. We facilitate a blood sharing scheme that allows practices to ‘share’ blood products in an emergency. Find a practice near you.
We are able to offer the following delivery options on all our products:
Next day before 12 Noon Standard Delivery (available for delivery on Tuesday - Friday only)
Next day before 10.30am (available for delivery on Tuesday - Friday only)
Next day before 9am (available for delivery on Tuesday - Friday only)
Next day Saturday before 12 Noon
We can offer same day delivery. Please contact us for a quote.
We welcome collection from LE11 3GE by prior arrangement
*Please note, for Saturday deliveries, prices may vary depending on location and quantity ordered.
For delivery prices, please see our price list.
All blood products that have been ordered and dispatched are non-returnable, unless damaged or faulty on arrival. If a product is found to be faulty or damaged in transit, please notify us within 24 hours of receiving your order.
Please then complete this form, and return it with the faulty or damaged goods for investigation.
All non-blood products ordered in error can be returned within 7 days of receipt, subject to the items being unopened, in their original packaging and in a saleable condition. Customers must contact Pet Blood Bank to arrange this prior to returning the goods.