If you need blood products immediately, please call us on 01509 232 222 and select option 1.

Before we can supply you with blood products and consumables, you need to set up an account with us. Please complete our new customer form at the bottom of this page. This includes our terms and conditions, which require the signature of a senior member of staff or director. These should be returned to orders@petbloodbankuk.org.

On receipt of your application, Pet Blood Bank will verify your account and you will receive an email from us confirming your account has been set up.


All urgent orders should be placed by phone to allow us to process your request as quickly as possible. Non-urgent orders should be placed using our online ordering system. Once you have set up an account with us, you can register for online ordering.

Product pricing

All our products are supplied at cost price. This is the cost of running the service including the collection, processing, storage and supply of blood products. By signing our terms and conditions, you agree to only charge clients the cost price of any blood products.