Our customers

Invoicing

Invoices are emailed to the email address we hold for your practice when products are dispatched.

Payment terms are 30 days from date of invoice and as a small charity, we ask that you keep to this. Payment by BACS is preferred and our bank details can be found on your invoice. We can also accept payment by debit or credit card; please email finance@petbloodbankuk.org to request this and we will send you a link. Payment can also be made by cheque, made payable to Pet Blood Bank UK, and sent to our finance office at Pet Blood Bank UK, Penguin House, Castle Riggs, Dunfermline, Fife, KY11 8SG.

Should you require a copy invoice, please email finance@petbloodbankuk.org and we will send through a copy as soon as we can.

Blood sharing scheme invoicing

If you are reordering blood that has been lent or borrowed through our blood sharing scheme, please ensure you highlight this at the point of order. Careful attention should be paid to inputting the correct delivery details for the product(s) and the invoicing details for payment.

Still need help? Contact our finance team

You can contact our finance team by emailing finance@petbloodbankuk.org if you need to speak to us or have any further questions regarding invoices and payments.

Our suppliers

Invoices can be sent by email to finance@petbloodbankuk.org or by post to our finance office at Pet Blood Bank UK, Penguin House, Castle Riggs, Dunfermline, Fife, KY11 8SG.
We pay invoices twice a month and remittance advices are sent out when payments are made. Please add our finance email address stated above as a safe sender so that these are received and not rejected as spam.